Events – Terms and Conditions

Online booking for MemNet events can be made on our dedicated page by CLICKING HERE

Errors

Errors made by you when entering your data, are your responsibility and MemNet will not be held responsible for any inconvenience caused by the supply of incorrect personal information, nor will we offer refunds on any accidental purchases made. It is your responsibility to check that the tickets issued to you are accurate.

Event partners

MemNet occasionally runs events in partnership with other organisations, private companies and partners. In this instance we reserve the right to share your contact details with these third parties, solely for the purpose of providing you with information relating to that event.

Refunds and exchanging tickets

MemNet will only guarantee a refund if the event is cancelled by us. Our liability in this case will be limited to the face value of your tickets. If you wish to cancel your booking, you must let us know 24 hours before the start of the event. MemNet may allow users to request ticket refunds on online ticket purchases through Eventbrite at our discretion. To request a refund, users must log into their personal Eventbrite account.  If you have purchased tickets by phone and wish to cancel your booking, you must call us at least one working day prior to the start of the event. To request a refund, please email james@memnet.org.uk. Free tickets may be released at any time by the user at no charge.

Member tickets

You must ensure that you book only the tickets for which you are eligible based on your level of membership at the time of the event.  MemNet reserves the right to cancel your ticket if member ticket eligibility criteria are not met.

Payment

For online payments processed through the website or Eventbrite, payments may be made using popular cards.

Bookings on behalf of a party of people

If you are booking on behalf of a party, you accept these terms and conditions on behalf of all members of your party and are responsible for all payments due from the party.

Age suitability

Unless specified, our public events are suitable for ages 15 and above.

Freedom of speech

MemNet is a forum for the free and open discussion of ideas, and we recognise the fundamental importance of freedom of speech within the law.  All speakers who contribute to any of our programmes represent their own views and do not necessarily represent the views of MemNet.